No matter who is the CEO, chair of the board, or a fellow board member, communicating well is essential for any company. However, when it comes down to communication between board members there https://boardroomtalk.org/improving-board-communications-effective-online-solutions/ are a few common mistakes that can lead to frustration, misunderstandings and ultimately less trust.
Board members frequently complain about a lack information, or are caught off-guard and not feeling valued. This can quickly damage relationships and make it difficult for a board to make sound decisions.
Communication with board members can be done in many different ways. To make it easier to communicate between board meetings, a board portal or video conferencing, instant messaging as well as email are an excellent option. This helps to reduce time spent on administrative tasks and allows more room for strategic discussions at the meeting.
Additionally, it’s important to be aware of the preferred style of each board member’s of communication. For example, some people prefer visual learning, whereas others prefer to read emails or make phone calls. This will allow you to tailor your approach for different board members, and ensure that they are getting the most relevant information and that their needs satisfied.
It’s also essential to communicate with board members in a proactive manner, evaluating the urgency of each matter and the appropriate timeframe for response. If a topic is brought up that is not on the agenda of the next board meeting it may be best to defer the discussion until a later date.